About the Messy Palette Club

The Messy Palette Club is the website that hosts online art, painting and creativity classes taught by instructor Vinita Pappas. Vinita is a popular art instructor who has been inspiring people for over 10 years. Her classes are informative, well-organized and fun. The name Messy Palette describes the state of her painting palette. Pretty colors come from messy palettes!

Signing up for a class

To join a class or course, click on the course title to see the course description page. You'll see and Enroll Now button that you can click on. Enter your name, email address and choose a password. Be sure to enter your email address correctly! And write down your password for future reference.

You will then be able to enter your payment information through the secure check-out.

Currently, enrollment is open for the MP Club, which is an online painting club for painters working in watercolor and other water based media. MP Club members receive new content each week in the form of tutorials, art product reviews, Q&A sessions and more. The MP Club began in August 2017 with a special introductory pricing of $29/month. For more information, click here: http://messypalette.club/p/mpclub

Already a member?

If you have recently taken online classes from Vinita, you already have an account established. You can login to your account here: http://messypalette.club/sign_in

Forgot Password?

If you can't remember your password, click here to reset your password. Be sure to enter your email address that is associated with your account.

How do I view My Courses?

To see the courses that you have purchased, click on My Courses. From there, click on the course that you would like to view.

How do I change my email address or my profile photo?

To change your profile settings click here. From there you can change your email address, password, credit card info and notification settings. We use Gravatar.com for our profile images. To set or change yours, create a Gravatar account.

The videos in the course are not playing on my computer. Can you help?

Troubles with video playback can be common with older computers and/or slow internet connection.

Step 1 - See if you can play videos on other sites

Are videos on other sites such as YouTube, Netflix and Vimeo working fine? If not, the problem isn't with the Messy Palette Club website—rather, it's an issue with either your computer hardware or software. It may also be that your internet connection is too slow to load the videos.

If it’s an issue with your computer software, you can try closing and re-opening your browser, clearing your browser cache, or restarting your computer.

If your internet connection is slow, you can contact your internet provider. (I feel your pain, I have slow internet at the farm. Sometimes, I take my laptop to the coffeeshop and use their free wifi!)

Step 2 - Right-click on the video and try toggling the video format

Videos on Messy Palette either play in HTML5 or Flash mode. If you're having trouble, try right-clicking on the video itself and choosing the other playback mode. You can also try selecting the lowest quality setting of 250p.

Step 3 - Switch to Google Chrome

While we've taken every effort to ensure cross-browser compatibility, Google Chrome is the most stable web browser for playing online video. Internet Explorer is probably the least stable.

Very frequently, simply downloading Google Chrome (download link here) and using that as your browser might magically get your videos to start playing again.

Step 4 - Check to see if there are conflicting extensions or add-ons in your browser.

Sometimes an extension or addon in a browser will stop videos from loading fully.

Step 5: Check to see if anti-virus or firewalls are blocking js script.

Similar to extensions, some other software can block scripts. Wistia, the video player runs with javascript.

Step 6 - I’ve tried all of the above, other videos are playing fine and none of these troubleshooting tips seem to help. What can I do?

Email me ([email protected]) and I'll see what I can do on my end. You may need to get the help of a computer tech.